Privacy Policy of Mobility Places
Effective Date: December 27, 2023
Mobility Places is committed to protecting the privacy and security of our users' data. This policy outlines our practices regarding data collection, use, protection, and compliance with applicable laws and regulations.
1. Information We Collect:
Mobility Places is committed to protecting the privacy and security of our users' data. This policy outlines our practices regarding data collection, use, protection, and compliance with applicable laws and regulations.
1. Information We Collect:
- Personal Identification Information: Names, email addresses, phone numbers.
- Location Data: Motion and other sensor data facilitate parking space sharing.
- Calendar Data: We access Google Calendar to obtain booking information for mobility operators' vehicles, aiding in personalized pricing, analytics, and reporting.
- Usage Data: Details of interactions with our services for service improvement and feature development.
- Mobile Phone Number: We collect your mobile phone number when you, create an account with Mobility Places, subscribe to our services, explicitly opt-in to receive mobile notifications, or provide your phone number for customer service purposes.
- Service Provision and Improvement: To provide, maintain, and improve our services, including optimizing the functionality and efficiency of our mobility hubs.
- Integration with Third Party Services: Mobility Places integrates with various third-party services to enhance our service offerings. This integration is carried out with a strong commitment to maintaining the security and privacy of our users' data. We ensure that all third-party services adhere to our privacy standards and operate in compliance with applicable data protection laws.
- Billing and Utilization: We use Google Calendar data to synchronize with mobility operators' vehicle booking schedules. This allows us to:
- Compliance with Google API Services: Mobility Places's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Customer Support: To respond to inquiries and provide necessary support.
- Compliance and Communication: To adhere to legal requirements and communicate effectively with users.
- How we use your mobile phone number: We use your mobile number to send important account notifications, provide customer service updates, send booking confirmations and updates, deliver critical service alerts, communicate about your account status, or respond to your customer service inquiries.
- With Partners: Sharing data with parking management partners under strict confidentiality agreements, ensuring they adhere to our privacy standards.
- Legal Compliance: Disclosing information to comply with legal obligations, including law enforcement requests.
- Safety and Rights Protection: To safeguard the rights and safety of our users and the public.
- Mobile Data Sharing: We may share your mobile number with our authorized messaging service providers, verified service partners necessary to provide our services, or law enforcement when required by lawWe never sell or rent your mobile number to third parties.
- Comprehensive Security Measures: We implement a multi-layered approach to data security. This includes using encryption for data in transit and at rest, secure socket layer (SSL) technology for data transmission, and robust firewalls to protect against external threats.
- Continuous Monitoring and Improvement: Our security infrastructure is monitored continuously to identify and address vulnerabilities. We regularly update our security practices to incorporate the latest advancements in the field and respond to new threats.
- Regular Audits: We conduct regular security audits and risk assessments to ensure the ongoing effectiveness of our security measures. This includes both internal reviews and, where necessary, external audits by independent security firms.
- Employee Training and Awareness: All our employees receive regular training on data protection and security. This training is designed to ensure that our team understands the importance of data security and is up-to-date on the best practices for protecting user data.
- Incident Response Plan: In the event of a data breach or security incident, we have an established incident response plan to swiftly address and mitigate any potential impact on user data and privacy.
- Data Access Controls: Access to user data within our organization is strictly controlled. Only authorized personnel have access to user data, and such access is based on the principle of least privilege, ensuring that individuals can only access the data necessary for their role.
- Partner and Vendor Security: We ensure that any partners or vendors with access to user data adhere to equivalent security standards and practices, maintaining the integrity and confidentiality of user data throughout our ecosystem.
- Mobile Data Protection and Storage: Your mobile number and messaging history are encrypted during transmission and storage, stored on secure servers in the United States, retained for 1 years after your last activity, protected according to industry-standard security practices.
- Right to Access: You have the right to request information about the personal data we hold on you at any time. This includes information about how we use it and who we share it with.
- Right to Correction: If you believe that any personal data we have about you is incorrect, incomplete, or outdated, you can request to have it corrected or updated.
- Right to Deletion: You can ask us to delete your personal data from our systems, provided there are no legal requirements for us to retain it.
- Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions, such as if you contest its accuracy or object to its use.
- Right to Data Portability: Where technically feasible, you can request that we transfer your data to another organization or directly to you in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes, including marketing and profiling.
- Consent Withdrawal: Where you have provided consent for the processing of your data, you have the right to withdraw it at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.
- Automated Decision-Making and Profiling: You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
- Mobile Rights: You have the right to opt-out of messages at any time by replying STOP, request your messaging history, update your mobile number, delete your mobile number from our system, or lodge a complaint with relevant authorities.
- Exercising Your Rights: To exercise any of these rights, please contact us at hello@mobilityplaces.com. We will respond to your request in accordance with applicable laws.
- Complaints: If you are not satisfied with our response, you have the right to lodge a complaint with a data protection authority in your jurisdiction.
- Additional Information: Guidance and Assistance: For more information on your rights and how to exercise them, or if you need assistance, please contact our Data Protection Officer at the aforementioned email address.
- Age Restriction: Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
- Preventive Measures: We do not target or market to children under the age of 18. Our platform has safeguards to prevent the collection of data from minors, including age verification checks.
- Parental Control: If a child’s data is inadvertently collected, parents or guardians have the right to request the removal of such data from our records.
- Policy Updates: We reserve the right to modify this policy. Significant changes will be communicated to users.
- Notification Process: Significant changes to this policy will be communicated to users via email and/or prominent notifications on our platform. We encourage users to regularly review this policy for any updates.
Mobility Places helps fleets find and manage parking so they can better serve their communities